What legal action can I take to get my refund related with wrong information about transit visa?
Two week's back I was travelling back from India to USA,my flight was via Rome and Paris, so as par rule I was required a transit visa. And I did apply for the transit visa in Kolkata's Italian Consulate. I had done all the paper works for my visa application and also buy insurace, but at my interviw, I was told through VFS that since I have an USA F1 visa (Indian Passport) and I am not coming outside of the airport, I don't need a visa. In fact they have sent me an official email to support their words. 
However when i reached the airport, the airlines (alitalia airlines) didn't allow me to get on the flight. Although I showed them my official email, but they didn't accept it. And thus I was forced to buy a new ticket.
So now is there any way I can take any legal action against either the airlines or the consulate to get my money back. If so, what could be my procedure. Since I am a student, that money matters a lot. And I did everything from my part but I was given wrong informations.
legal transit-visas schengen-visa alitalia
asked 1 hour ago
Anubhav MukherjeeAnubhav Mukherjee
1112
New contributor
Anubhav Mukherjee is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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add a comment |
Two week's back I was travelling back from India to USA,my flight was via Rome and Paris, so as par rule I was required a transit visa. And I did apply for the transit visa in Kolkata's Italian Consulate. I had done all the paper works for my visa application and also buy insurace, but at my interviw, I was told through VFS that since I have an USA F1 visa (Indian Passport) and I am not coming outside of the airport, I don't need a visa. In fact they have sent me an official email to support their words.
However when i reached the airport, the airlines (alitalia airlines) didn't allow me to get on the flight. Although I showed them my official email, but they didn't accept it. And thus I was forced to buy a new ticket.
So now is there any way I can take any legal action against either the airlines or the consulate to get my money back. If so, what could be my procedure. Since I am a student, that money matters a lot. And I did everything from my part but I was given wrong informations.
legal transit-visas schengen-visa alitalia
asked 1 hour ago
Anubhav MukherjeeAnubhav Mukherjee
1112
New contributor
Anubhav Mukherjee is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Possible duplicate of Traveling with 2 transfers in Schengen area
– ThE iLlEgAl aLiEn
1 hour ago
Does someone know if he can take legal action against the consulate in India? It seems pretty clear they are to blame in this situation.
– gstorto
51 mins ago
@gstorto Good luck with that. That lawsuit will die immediately it’s born.
– ThE iLlEgAl aLiEn
47 mins ago
add a comment |
Two week's back I was travelling back from India to USA,my flight was via Rome and Paris, so as par rule I was required a transit visa. And I did apply for the transit visa in Kolkata's Italian Consulate. I had done all the paper works for my visa application and also buy insurace, but at my interviw, I was told through VFS that since I have an USA F1 visa (Indian Passport) and I am not coming outside of the airport, I don't need a visa. In fact they have sent me an official email to support their words.
However when i reached the airport, the airlines (alitalia airlines) didn't allow me to get on the flight. Although I showed them my official email, but they didn't accept it. And thus I was forced to buy a new ticket.
So now is there any way I can take any legal action against either the airlines or the consulate to get my money back. If so, what could be my procedure. Since I am a student, that money matters a lot. And I did everything from my part but I was given wrong informations.
legal transit-visas schengen-visa alitalia
asked 1 hour ago
Anubhav MukherjeeAnubhav Mukherjee
1112
New contributor
Anubhav Mukherjee is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Two week's back I was travelling back from India to USA,my flight was via Rome and Paris, so as par rule I was required a transit visa. And I did apply for the transit visa in Kolkata's Italian Consulate. I had done all the paper works for my visa application and also buy insurace, but at my interviw, I was told through VFS that since I have an USA F1 visa (Indian Passport) and I am not coming outside of the airport, I don't need a visa. In fact they have sent me an official email to support their words.
However when i reached the airport, the airlines (alitalia airlines) didn't allow me to get on the flight. Although I showed them my official email, but they didn't accept it. And thus I was forced to buy a new ticket.
So now is there any way I can take any legal action against either the airlines or the consulate to get my money back. If so, what could be my procedure. Since I am a student, that money matters a lot. And I did everything from my part but I was given wrong informations.
legal transit-visas schengen-visa alitalia
legal transit-visas schengen-visa alitalia
asked 1 hour ago
Anubhav MukherjeeAnubhav Mukherjee
1112
New contributor
Anubhav Mukherjee is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 1 hour ago
Anubhav MukherjeeAnubhav Mukherjee
1112
New contributor
Anubhav Mukherjee is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 1 hour ago
Anubhav MukherjeeAnubhav Mukherjee
1112
New contributor
Anubhav Mukherjee is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 1 hour ago
Anubhav MukherjeeAnubhav Mukherjee
1112
asked 1 hour ago
Anubhav MukherjeeAnubhav Mukherjee
1112
1112
New contributor
Anubhav Mukherjee is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
New contributor
Anubhav Mukherjee is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Anubhav Mukherjee is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Possible duplicate of Traveling with 2 transfers in Schengen area
– ThE iLlEgAl aLiEn
1 hour ago
Does someone know if he can take legal action against the consulate in India? It seems pretty clear they are to blame in this situation.
– gstorto
51 mins ago
@gstorto Good luck with that. That lawsuit will die immediately it’s born.
– ThE iLlEgAl aLiEn
47 mins ago
add a comment |
Possible duplicate of Traveling with 2 transfers in Schengen area
– ThE iLlEgAl aLiEn
1 hour ago
Does someone know if he can take legal action against the consulate in India? It seems pretty clear they are to blame in this situation.
– gstorto
51 mins ago
@gstorto Good luck with that. That lawsuit will die immediately it’s born.
– ThE iLlEgAl aLiEn
47 mins ago
Possible duplicate of Traveling with 2 transfers in Schengen area
– ThE iLlEgAl aLiEn
1 hour ago
Possible duplicate of Traveling with 2 transfers in Schengen area
– ThE iLlEgAl aLiEn
1 hour ago
Does someone know if he can take legal action against the consulate in India? It seems pretty clear they are to blame in this situation.
– gstorto
51 mins ago
Does someone know if he can take legal action against the consulate in India? It seems pretty clear they are to blame in this situation.
– gstorto
51 mins ago
@gstorto Good luck with that. That lawsuit will die immediately it’s born.
– ThE iLlEgAl aLiEn
47 mins ago
@gstorto Good luck with that. That lawsuit will die immediately it’s born.
– ThE iLlEgAl aLiEn
47 mins ago
add a comment |
2 Answers
2
active
oldest
votes
You can't take any legal action against the airline because you were correctly denied boarding.
Your itinerary crossed though two airports in the Schengen area, so you would have needed a regular Type C short-stay Schengen visa to go through immigration in Rome, and exit immigration in Paris. Even a transit visa would not be enough.
If your itinerary had been only through one airport in the Schengen area, you would not have needed to pass through immigration and you would not have needed a visa.
You might be able to make a complaint to the consulate, as it is clear that they gave you incorrect information. They should have known that you would need a visa for the itinerary you described in your email.
answered 1 hour ago
Michael HamptonMichael Hampton
36k280162
Michael is right. To get to your flight from Rome to Paris, you need to leave the international area of the airport, and so you need a full Schengen visa. A transit one is not enough.
– gstorto
55 mins ago
add a comment |
The first thing I will suggest is to reach out to customer service and explain very politely the situation, they can give you a refund of your money for one ticket. Play up the student angle.
https://www.alitalia.com/en_us/special-pages/my-experience.html
Additionally you can contact them on Twitter with a very concise post. They’re sensitive to Twitter because it’s public.
https://mobile.twitter.com/alitalia/status/765847690391482368?lang=en
answered 1 hour ago
ThE iLlEgAl aLiEnThE iLlEgAl aLiEn
22.4k361117
3
Alitalia was right to deny boarding, because this trip does require a visa. It certainly doesn't hurt to ask for a refund, but I wouldn't put nearly such great odds on getting one. The airline is unfortunately not responsible for the fact that the consulate gave out incrrect information.
– Zach Lipton
1 hour ago
add a comment |
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2 Answers
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active
oldest
votes
2 Answers
2
active
oldest
votes
active
oldest
votes
active
oldest
votes
You can't take any legal action against the airline because you were correctly denied boarding.
Your itinerary crossed though two airports in the Schengen area, so you would have needed a regular Type C short-stay Schengen visa to go through immigration in Rome, and exit immigration in Paris. Even a transit visa would not be enough.
If your itinerary had been only through one airport in the Schengen area, you would not have needed to pass through immigration and you would not have needed a visa.
You might be able to make a complaint to the consulate, as it is clear that they gave you incorrect information. They should have known that you would need a visa for the itinerary you described in your email.
answered 1 hour ago
Michael HamptonMichael Hampton
36k280162
Michael is right. To get to your flight from Rome to Paris, you need to leave the international area of the airport, and so you need a full Schengen visa. A transit one is not enough.
– gstorto
55 mins ago
add a comment |
You can't take any legal action against the airline because you were correctly denied boarding.
Your itinerary crossed though two airports in the Schengen area, so you would have needed a regular Type C short-stay Schengen visa to go through immigration in Rome, and exit immigration in Paris. Even a transit visa would not be enough.
If your itinerary had been only through one airport in the Schengen area, you would not have needed to pass through immigration and you would not have needed a visa.
You might be able to make a complaint to the consulate, as it is clear that they gave you incorrect information. They should have known that you would need a visa for the itinerary you described in your email.
answered 1 hour ago
Michael HamptonMichael Hampton
36k280162
Michael is right. To get to your flight from Rome to Paris, you need to leave the international area of the airport, and so you need a full Schengen visa. A transit one is not enough.
– gstorto
55 mins ago
add a comment |
You can't take any legal action against the airline because you were correctly denied boarding.
Your itinerary crossed though two airports in the Schengen area, so you would have needed a regular Type C short-stay Schengen visa to go through immigration in Rome, and exit immigration in Paris. Even a transit visa would not be enough.
If your itinerary had been only through one airport in the Schengen area, you would not have needed to pass through immigration and you would not have needed a visa.
You might be able to make a complaint to the consulate, as it is clear that they gave you incorrect information. They should have known that you would need a visa for the itinerary you described in your email.
answered 1 hour ago
Michael HamptonMichael Hampton
36k280162
You can't take any legal action against the airline because you were correctly denied boarding.
Your itinerary crossed though two airports in the Schengen area, so you would have needed a regular Type C short-stay Schengen visa to go through immigration in Rome, and exit immigration in Paris. Even a transit visa would not be enough.
If your itinerary had been only through one airport in the Schengen area, you would not have needed to pass through immigration and you would not have needed a visa.
You might be able to make a complaint to the consulate, as it is clear that they gave you incorrect information. They should have known that you would need a visa for the itinerary you described in your email.
answered 1 hour ago
Michael HamptonMichael Hampton
36k280162
edited 1 hour ago
answered 1 hour ago
Michael HamptonMichael Hampton
36k280162
answered 1 hour ago
Michael HamptonMichael Hampton
36k280162
answered 1 hour ago
Michael HamptonMichael Hampton
36k280162
36k280162
Michael is right. To get to your flight from Rome to Paris, you need to leave the international area of the airport, and so you need a full Schengen visa. A transit one is not enough.
– gstorto
55 mins ago
add a comment |
Michael is right. To get to your flight from Rome to Paris, you need to leave the international area of the airport, and so you need a full Schengen visa. A transit one is not enough.
– gstorto
55 mins ago
Michael is right. To get to your flight from Rome to Paris, you need to leave the international area of the airport, and so you need a full Schengen visa. A transit one is not enough.
– gstorto
55 mins ago
Michael is right. To get to your flight from Rome to Paris, you need to leave the international area of the airport, and so you need a full Schengen visa. A transit one is not enough.
– gstorto
55 mins ago
add a comment |
The first thing I will suggest is to reach out to customer service and explain very politely the situation, they can give you a refund of your money for one ticket. Play up the student angle.
https://www.alitalia.com/en_us/special-pages/my-experience.html
Additionally you can contact them on Twitter with a very concise post. They’re sensitive to Twitter because it’s public.
https://mobile.twitter.com/alitalia/status/765847690391482368?lang=en
answered 1 hour ago
ThE iLlEgAl aLiEnThE iLlEgAl aLiEn
22.4k361117
3
Alitalia was right to deny boarding, because this trip does require a visa. It certainly doesn't hurt to ask for a refund, but I wouldn't put nearly such great odds on getting one. The airline is unfortunately not responsible for the fact that the consulate gave out incrrect information.
– Zach Lipton
1 hour ago
add a comment |
The first thing I will suggest is to reach out to customer service and explain very politely the situation, they can give you a refund of your money for one ticket. Play up the student angle.
https://www.alitalia.com/en_us/special-pages/my-experience.html
Additionally you can contact them on Twitter with a very concise post. They’re sensitive to Twitter because it’s public.
https://mobile.twitter.com/alitalia/status/765847690391482368?lang=en
answered 1 hour ago
ThE iLlEgAl aLiEnThE iLlEgAl aLiEn
22.4k361117
3
Alitalia was right to deny boarding, because this trip does require a visa. It certainly doesn't hurt to ask for a refund, but I wouldn't put nearly such great odds on getting one. The airline is unfortunately not responsible for the fact that the consulate gave out incrrect information.
– Zach Lipton
1 hour ago
add a comment |
The first thing I will suggest is to reach out to customer service and explain very politely the situation, they can give you a refund of your money for one ticket. Play up the student angle.
https://www.alitalia.com/en_us/special-pages/my-experience.html
Additionally you can contact them on Twitter with a very concise post. They’re sensitive to Twitter because it’s public.
https://mobile.twitter.com/alitalia/status/765847690391482368?lang=en
answered 1 hour ago
ThE iLlEgAl aLiEnThE iLlEgAl aLiEn
22.4k361117
The first thing I will suggest is to reach out to customer service and explain very politely the situation, they can give you a refund of your money for one ticket. Play up the student angle.
https://www.alitalia.com/en_us/special-pages/my-experience.html
Additionally you can contact them on Twitter with a very concise post. They’re sensitive to Twitter because it’s public.
https://mobile.twitter.com/alitalia/status/765847690391482368?lang=en
answered 1 hour ago
ThE iLlEgAl aLiEnThE iLlEgAl aLiEn
22.4k361117
edited 3 mins ago
answered 1 hour ago
ThE iLlEgAl aLiEnThE iLlEgAl aLiEn
22.4k361117
answered 1 hour ago
ThE iLlEgAl aLiEnThE iLlEgAl aLiEn
22.4k361117
answered 1 hour ago
ThE iLlEgAl aLiEnThE iLlEgAl aLiEn
22.4k361117
22.4k361117
3
Alitalia was right to deny boarding, because this trip does require a visa. It certainly doesn't hurt to ask for a refund, but I wouldn't put nearly such great odds on getting one. The airline is unfortunately not responsible for the fact that the consulate gave out incrrect information.
– Zach Lipton
1 hour ago
add a comment |
3
Alitalia was right to deny boarding, because this trip does require a visa. It certainly doesn't hurt to ask for a refund, but I wouldn't put nearly such great odds on getting one. The airline is unfortunately not responsible for the fact that the consulate gave out incrrect information.
– Zach Lipton
1 hour ago
3
3
Alitalia was right to deny boarding, because this trip does require a visa. It certainly doesn't hurt to ask for a refund, but I wouldn't put nearly such great odds on getting one. The airline is unfortunately not responsible for the fact that the consulate gave out incrrect information.
– Zach Lipton
1 hour ago
Alitalia was right to deny boarding, because this trip does require a visa. It certainly doesn't hurt to ask for a refund, but I wouldn't put nearly such great odds on getting one. The airline is unfortunately not responsible for the fact that the consulate gave out incrrect information.
– Zach Lipton
1 hour ago
add a comment |
Anubhav Mukherjee is a new contributor. Be nice, and check out our Code of Conduct.
Anubhav Mukherjee is a new contributor. Be nice, and check out our Code of Conduct.
Anubhav Mukherjee is a new contributor. Be nice, and check out our Code of Conduct.
Anubhav Mukherjee is a new contributor. Be nice, and check out our Code of Conduct.
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Possible duplicate of Traveling with 2 transfers in Schengen area
– ThE iLlEgAl aLiEn
1 hour ago
Does someone know if he can take legal action against the consulate in India? It seems pretty clear they are to blame in this situation.
– gstorto
51 mins ago
@gstorto Good luck with that. That lawsuit will die immediately it’s born.
– ThE iLlEgAl aLiEn
47 mins ago