Sound on Dell XPS 9570 only works on headphones












0















I have a Dell XPS 15 9570 and it's great, except that no sound comes out of the speakers. Weirdly enough it works just fine out of headphones! Just the built-in speakers are the problem.



Everything I can find reports all systems go. pavucontrol looks great:



All my apps report working sound in pavucontrol



The Output Devices panel in pavucontrol also shows sound working



pactl list sinks doesn't show anything that stands out to me:



Sink #0
State: RUNNING
Name: alsa_output.pci-0000_00_1f.3.analog-stereo
Description: Built-in Audio Analog Stereo
Driver: module-alsa-card.c
Sample Specification: s16le 2ch 44100Hz
Channel Map: front-left,front-right
Owner Module: 6
Mute: no
Volume: front-left: 65536 / 100% / 0.00 dB, front-right: 65536 / 100% / 0.00 dB
balance 0.00
Base Volume: 65536 / 100% / 0.00 dB
Monitor Source: alsa_output.pci-0000_00_1f.3.analog-stereo.monitor
Latency: 22200 usec, configured 25000 usec
Flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY
Properties:
alsa.resolution_bits = "16"
device.api = "alsa"
device.class = "sound"
alsa.class = "generic"
alsa.subclass = "generic-mix"
alsa.name = "ALC3266 Analog"
alsa.id = "ALC3266 Analog"
alsa.subdevice = "0"
alsa.subdevice_name = "subdevice #0"
alsa.device = "0"
alsa.card = "0"
alsa.card_name = "HDA Intel PCH"
alsa.long_card_name = "HDA Intel PCH at 0xed618000 irq 146"
alsa.driver_name = "snd_hda_intel"
device.bus_path = "pci-0000:00:1f.3"
sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
device.bus = "pci"
device.vendor.id = "8086"
device.vendor.name = "Intel Corporation"
device.product.id = "a348"
device.product.name = "Cannon Lake PCH cAVS"
device.form_factor = "internal"
device.string = "front:0"
device.buffering.buffer_size = "352800"
device.buffering.fragment_size = "176400"
device.access_mode = "mmap+timer"
device.profile.name = "analog-stereo"
device.profile.description = "Analog Stereo"
device.description = "Built-in Audio Analog Stereo"
alsa.mixer_name = "Realtek ALC3266"
alsa.components = "HDA:10ec0298,1028087c,00100103 HDA:8086280b,80860101,00100000"
module-udev-detect.discovered = "1"
device.icon_name = "audio-card-pci"
Ports:
analog-output-speaker: Speakers (priority: 10000)
analog-output-headphones: Headphones (priority: 9000, not available)
Active Port: analog-output-speaker
Formats:
pcm


I also looked into a theory that the headphone jack wasn't registering plugs/unplugs, but as far as I can tell that's working just fine.



Anyway, I'm at a loss. Any ideas? I'm using Arch linux, if that matters, and, in case it wasn't clear, I'm using pulseaudio.









share







New contributor




Joshua Holbrook is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.

























    0















    I have a Dell XPS 15 9570 and it's great, except that no sound comes out of the speakers. Weirdly enough it works just fine out of headphones! Just the built-in speakers are the problem.



    Everything I can find reports all systems go. pavucontrol looks great:



    All my apps report working sound in pavucontrol



    The Output Devices panel in pavucontrol also shows sound working



    pactl list sinks doesn't show anything that stands out to me:



    Sink #0
    State: RUNNING
    Name: alsa_output.pci-0000_00_1f.3.analog-stereo
    Description: Built-in Audio Analog Stereo
    Driver: module-alsa-card.c
    Sample Specification: s16le 2ch 44100Hz
    Channel Map: front-left,front-right
    Owner Module: 6
    Mute: no
    Volume: front-left: 65536 / 100% / 0.00 dB, front-right: 65536 / 100% / 0.00 dB
    balance 0.00
    Base Volume: 65536 / 100% / 0.00 dB
    Monitor Source: alsa_output.pci-0000_00_1f.3.analog-stereo.monitor
    Latency: 22200 usec, configured 25000 usec
    Flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY
    Properties:
    alsa.resolution_bits = "16"
    device.api = "alsa"
    device.class = "sound"
    alsa.class = "generic"
    alsa.subclass = "generic-mix"
    alsa.name = "ALC3266 Analog"
    alsa.id = "ALC3266 Analog"
    alsa.subdevice = "0"
    alsa.subdevice_name = "subdevice #0"
    alsa.device = "0"
    alsa.card = "0"
    alsa.card_name = "HDA Intel PCH"
    alsa.long_card_name = "HDA Intel PCH at 0xed618000 irq 146"
    alsa.driver_name = "snd_hda_intel"
    device.bus_path = "pci-0000:00:1f.3"
    sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
    device.bus = "pci"
    device.vendor.id = "8086"
    device.vendor.name = "Intel Corporation"
    device.product.id = "a348"
    device.product.name = "Cannon Lake PCH cAVS"
    device.form_factor = "internal"
    device.string = "front:0"
    device.buffering.buffer_size = "352800"
    device.buffering.fragment_size = "176400"
    device.access_mode = "mmap+timer"
    device.profile.name = "analog-stereo"
    device.profile.description = "Analog Stereo"
    device.description = "Built-in Audio Analog Stereo"
    alsa.mixer_name = "Realtek ALC3266"
    alsa.components = "HDA:10ec0298,1028087c,00100103 HDA:8086280b,80860101,00100000"
    module-udev-detect.discovered = "1"
    device.icon_name = "audio-card-pci"
    Ports:
    analog-output-speaker: Speakers (priority: 10000)
    analog-output-headphones: Headphones (priority: 9000, not available)
    Active Port: analog-output-speaker
    Formats:
    pcm


    I also looked into a theory that the headphone jack wasn't registering plugs/unplugs, but as far as I can tell that's working just fine.



    Anyway, I'm at a loss. Any ideas? I'm using Arch linux, if that matters, and, in case it wasn't clear, I'm using pulseaudio.









    share







    New contributor




    Joshua Holbrook is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
    Check out our Code of Conduct.























      0












      0








      0








      I have a Dell XPS 15 9570 and it's great, except that no sound comes out of the speakers. Weirdly enough it works just fine out of headphones! Just the built-in speakers are the problem.



      Everything I can find reports all systems go. pavucontrol looks great:



      All my apps report working sound in pavucontrol



      The Output Devices panel in pavucontrol also shows sound working



      pactl list sinks doesn't show anything that stands out to me:



      Sink #0
      State: RUNNING
      Name: alsa_output.pci-0000_00_1f.3.analog-stereo
      Description: Built-in Audio Analog Stereo
      Driver: module-alsa-card.c
      Sample Specification: s16le 2ch 44100Hz
      Channel Map: front-left,front-right
      Owner Module: 6
      Mute: no
      Volume: front-left: 65536 / 100% / 0.00 dB, front-right: 65536 / 100% / 0.00 dB
      balance 0.00
      Base Volume: 65536 / 100% / 0.00 dB
      Monitor Source: alsa_output.pci-0000_00_1f.3.analog-stereo.monitor
      Latency: 22200 usec, configured 25000 usec
      Flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY
      Properties:
      alsa.resolution_bits = "16"
      device.api = "alsa"
      device.class = "sound"
      alsa.class = "generic"
      alsa.subclass = "generic-mix"
      alsa.name = "ALC3266 Analog"
      alsa.id = "ALC3266 Analog"
      alsa.subdevice = "0"
      alsa.subdevice_name = "subdevice #0"
      alsa.device = "0"
      alsa.card = "0"
      alsa.card_name = "HDA Intel PCH"
      alsa.long_card_name = "HDA Intel PCH at 0xed618000 irq 146"
      alsa.driver_name = "snd_hda_intel"
      device.bus_path = "pci-0000:00:1f.3"
      sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
      device.bus = "pci"
      device.vendor.id = "8086"
      device.vendor.name = "Intel Corporation"
      device.product.id = "a348"
      device.product.name = "Cannon Lake PCH cAVS"
      device.form_factor = "internal"
      device.string = "front:0"
      device.buffering.buffer_size = "352800"
      device.buffering.fragment_size = "176400"
      device.access_mode = "mmap+timer"
      device.profile.name = "analog-stereo"
      device.profile.description = "Analog Stereo"
      device.description = "Built-in Audio Analog Stereo"
      alsa.mixer_name = "Realtek ALC3266"
      alsa.components = "HDA:10ec0298,1028087c,00100103 HDA:8086280b,80860101,00100000"
      module-udev-detect.discovered = "1"
      device.icon_name = "audio-card-pci"
      Ports:
      analog-output-speaker: Speakers (priority: 10000)
      analog-output-headphones: Headphones (priority: 9000, not available)
      Active Port: analog-output-speaker
      Formats:
      pcm


      I also looked into a theory that the headphone jack wasn't registering plugs/unplugs, but as far as I can tell that's working just fine.



      Anyway, I'm at a loss. Any ideas? I'm using Arch linux, if that matters, and, in case it wasn't clear, I'm using pulseaudio.









      share







      New contributor




      Joshua Holbrook is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.












      I have a Dell XPS 15 9570 and it's great, except that no sound comes out of the speakers. Weirdly enough it works just fine out of headphones! Just the built-in speakers are the problem.



      Everything I can find reports all systems go. pavucontrol looks great:



      All my apps report working sound in pavucontrol



      The Output Devices panel in pavucontrol also shows sound working



      pactl list sinks doesn't show anything that stands out to me:



      Sink #0
      State: RUNNING
      Name: alsa_output.pci-0000_00_1f.3.analog-stereo
      Description: Built-in Audio Analog Stereo
      Driver: module-alsa-card.c
      Sample Specification: s16le 2ch 44100Hz
      Channel Map: front-left,front-right
      Owner Module: 6
      Mute: no
      Volume: front-left: 65536 / 100% / 0.00 dB, front-right: 65536 / 100% / 0.00 dB
      balance 0.00
      Base Volume: 65536 / 100% / 0.00 dB
      Monitor Source: alsa_output.pci-0000_00_1f.3.analog-stereo.monitor
      Latency: 22200 usec, configured 25000 usec
      Flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY
      Properties:
      alsa.resolution_bits = "16"
      device.api = "alsa"
      device.class = "sound"
      alsa.class = "generic"
      alsa.subclass = "generic-mix"
      alsa.name = "ALC3266 Analog"
      alsa.id = "ALC3266 Analog"
      alsa.subdevice = "0"
      alsa.subdevice_name = "subdevice #0"
      alsa.device = "0"
      alsa.card = "0"
      alsa.card_name = "HDA Intel PCH"
      alsa.long_card_name = "HDA Intel PCH at 0xed618000 irq 146"
      alsa.driver_name = "snd_hda_intel"
      device.bus_path = "pci-0000:00:1f.3"
      sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
      device.bus = "pci"
      device.vendor.id = "8086"
      device.vendor.name = "Intel Corporation"
      device.product.id = "a348"
      device.product.name = "Cannon Lake PCH cAVS"
      device.form_factor = "internal"
      device.string = "front:0"
      device.buffering.buffer_size = "352800"
      device.buffering.fragment_size = "176400"
      device.access_mode = "mmap+timer"
      device.profile.name = "analog-stereo"
      device.profile.description = "Analog Stereo"
      device.description = "Built-in Audio Analog Stereo"
      alsa.mixer_name = "Realtek ALC3266"
      alsa.components = "HDA:10ec0298,1028087c,00100103 HDA:8086280b,80860101,00100000"
      module-udev-detect.discovered = "1"
      device.icon_name = "audio-card-pci"
      Ports:
      analog-output-speaker: Speakers (priority: 10000)
      analog-output-headphones: Headphones (priority: 9000, not available)
      Active Port: analog-output-speaker
      Formats:
      pcm


      I also looked into a theory that the headphone jack wasn't registering plugs/unplugs, but as far as I can tell that's working just fine.



      Anyway, I'm at a loss. Any ideas? I'm using Arch linux, if that matters, and, in case it wasn't clear, I'm using pulseaudio.







      audio pulseaudio





      share







      New contributor




      Joshua Holbrook is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.










      share







      New contributor




      Joshua Holbrook is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.








      share



      share






      New contributor




      Joshua Holbrook is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.









      asked 7 mins ago









      Joshua HolbrookJoshua Holbrook

      1011




      1011




      New contributor




      Joshua Holbrook is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.





      New contributor





      Joshua Holbrook is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.






      Joshua Holbrook is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.






















          0






          active

          oldest

          votes











          Your Answer








          StackExchange.ready(function() {
          var channelOptions = {
          tags: "".split(" "),
          id: "106"
          };
          initTagRenderer("".split(" "), "".split(" "), channelOptions);

          StackExchange.using("externalEditor", function() {
          // Have to fire editor after snippets, if snippets enabled
          if (StackExchange.settings.snippets.snippetsEnabled) {
          StackExchange.using("snippets", function() {
          createEditor();
          });
          }
          else {
          createEditor();
          }
          });

          function createEditor() {
          StackExchange.prepareEditor({
          heartbeatType: 'answer',
          autoActivateHeartbeat: false,
          convertImagesToLinks: false,
          noModals: true,
          showLowRepImageUploadWarning: true,
          reputationToPostImages: null,
          bindNavPrevention: true,
          postfix: "",
          imageUploader: {
          brandingHtml: "Powered by u003ca class="icon-imgur-white" href="https://imgur.com/"u003eu003c/au003e",
          contentPolicyHtml: "User contributions licensed under u003ca href="https://creativecommons.org/licenses/by-sa/3.0/"u003ecc by-sa 3.0 with attribution requiredu003c/au003e u003ca href="https://stackoverflow.com/legal/content-policy"u003e(content policy)u003c/au003e",
          allowUrls: true
          },
          onDemand: true,
          discardSelector: ".discard-answer"
          ,immediatelyShowMarkdownHelp:true
          });


          }
          });






          Joshua Holbrook is a new contributor. Be nice, and check out our Code of Conduct.










          draft saved

          draft discarded


















          StackExchange.ready(
          function () {
          StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2funix.stackexchange.com%2fquestions%2f500981%2fsound-on-dell-xps-9570-only-works-on-headphones%23new-answer', 'question_page');
          }
          );

          Post as a guest















          Required, but never shown

























          0






          active

          oldest

          votes








          0






          active

          oldest

          votes









          active

          oldest

          votes






          active

          oldest

          votes








          Joshua Holbrook is a new contributor. Be nice, and check out our Code of Conduct.










          draft saved

          draft discarded


















          Joshua Holbrook is a new contributor. Be nice, and check out our Code of Conduct.













          Joshua Holbrook is a new contributor. Be nice, and check out our Code of Conduct.












          Joshua Holbrook is a new contributor. Be nice, and check out our Code of Conduct.
















          Thanks for contributing an answer to Unix & Linux Stack Exchange!


          • Please be sure to answer the question. Provide details and share your research!

          But avoid



          • Asking for help, clarification, or responding to other answers.

          • Making statements based on opinion; back them up with references or personal experience.


          To learn more, see our tips on writing great answers.




          draft saved


          draft discarded














          StackExchange.ready(
          function () {
          StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2funix.stackexchange.com%2fquestions%2f500981%2fsound-on-dell-xps-9570-only-works-on-headphones%23new-answer', 'question_page');
          }
          );

          Post as a guest















          Required, but never shown





















































          Required, but never shown














          Required, but never shown












          Required, but never shown







          Required, but never shown

































          Required, but never shown














          Required, but never shown












          Required, but never shown







          Required, but never shown







          Popular posts from this blog

          Loup dans la culture

          How to solve the problem of ntp “Unable to contact time server” from KDE?

          ASUS Zenbook UX433/UX333 — Configure Touchpad-embedded numpad on Linux